Information we gather and how we use it.
1.Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact WeberHood by Mail/Call/Live Chat Support with proper payment details and account details. Cancellation requests must be received by WeberHood a minimum of thirty (30) days prior to the end of your Billing Cycle. WeberHood team will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact WeberHood as soon as possible.
2.Strictly there are NO refunds for Starter, Nano / Economy Packages, Special Promotional Packages, Monthly Billed Packages, Discounted Packages or Coupons
3.Strictly NO refunds will be processed for package that are cancelled during the FREE period. [ For example, In a 2 +1 year pack, the last year is provided as FREE and hence no refund can be processed for/during that period ]
4.Strictly NO refunds will be processed if the account fee is not paid Full in advance before the account is setup.
5.Strictly NO refunds will be processed if a refund is requested after 90 days from the date of order of the account.
6.Strictly NO refunds will be processed if an account has violated the terms of service or involved in activities that has resulted in incurring charges to bring back services to normal.
7.Strictly NO refunds will be processed if an account was involved in abuse / resource over usage previously.
8.Domain Credits purchased cannot be refunded.
9.Only first time accounts are eligible for refund. Accounts created by the same customer / related to the same customer will not be eligible for refund.
10.Dedicated Servers and Cloud Servers are not eligible for any refunds..
11.Setup fee [both levied or waived off ], Software costs, Administration costs, other third party expenses will not be refunded. Processing fee of Rs.250 will be charged for all refunds. Refund processing will take 45 days from the date of acceptance of refund by WeberHood.